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Data Protection

SERAG-WIESSNER GmbH & Co. KG takes the protection of personal data very seriously. As a producer of medical devices, we pay particular attention to the protection of your data and observe the provisions of the Federal Data Protection Act (Bundesdatenschutzgesetz (BDSG)) and German Telemedia Act (Telemediengesetz (TMG)). 

We need your data, e.g. name, address and e-mail address, in order to be able to process your order. We use these data solely for the purposes of performing the service you ordered or, if applicable, to properly process a cancellation or warranty claim.

We will not under any circumstances disclose your personal data to third parties for advertising purposes or for address marketing. However, if you use personalised services, the collection of your data and their disclosure to third parties may be necessary for the performance and processing of these services. These data are, however, only stored or disclosed, e.g. to our carriers, to the extent necessary for order processing. These third parties are also bound by the legal requirements for the handling of personal data. When selecting our partners, we pay attention to high standards of security in handling your data.

Insofar as we are required by law or by order of the court, we transmit data to the relevant bodies authorised to receive them.

You have the right to information, correction, blocking or deletion of your stored data free of charge at any time, provided they are no longer required for the handling of your order or subject to a legal obligation to retain data. You can send us your requests for information, correction, blocking or deletion at any time by e-mail (info@SERAG-WIESSNER.de), telephone (+49 (0)9282 937 0), Fax (+49 (0)9282 937 9369) and by post (SERAG-WIESSNER GmbH & Co. KG, Zum Kugelfang 8 - 12, 95119 Naila, Germany).


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Only in exceptional cases is the full IP address sent to a Google server in the USA and truncated there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity and to provide other services affiliated with the website activity and Internet usage for the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.

You can prevent these cookies from being stored by selecting the appropriate settings in your browser software; however, we wish to point out that, in doing so, this may mean you will not be able to enjoy the full functionality of this website. You can also prevent the disclosure to and the processing by Google of the data generated by cookies about your use of the website (incl. your IP address) by downloading and installing the browser plug-in available via the following link: http://tools.google.com/dlpage/gaoptout.